Free shipping to mainland SpainCategory 3 sun filter, CE certified14 days to return with no penalty3-year guaranteeFree shipping to mainland SpainCategory 3 sun filter, CE certified14 days to return with no penalty3-year guaranteeFree shipping to mainland SpainCategory 3 sun filter, CE certified14 days to return with no penalty3-year guaranteeFree shipping to mainland SpainCategory 3 sun filter, CE certified14 days to return with no penalty3-year guarantee
For now we only ship to mainland Spain.

Terms and conditions of sale

This is a courtesy translation. In case of discrepancy, the Spanish version prevails.

These terms and conditions govern the purchase of products at polenegafas.com, owned by KLARICK LENS S.L. (Tax ID (NIF) B05573274), with registered office at C/ Alcalde Cristóbal Ortega Navarro, nº 3, Portal 5, Bajo B, 29130 Alhaurín de la Torre (Málaga).

By confirming an order you accept these terms and conditions. We recommend that you read them and keep a copy.

Who we sell to

We sell to consumers and users aged 18 or over with the legal capacity to enter into contracts. This is not a wholesale website.

The products

We sell sunglasses. All our models feature a category 3 sun filter with UV400 ultraviolet protection and bear the CE marking required by Regulation (EU) 2016/425 on personal protective equipment.

The sunglasses we sell are not prescription glasses and do not replace a prescribed optical correction. They are not intended for looking directly at the sun or for protection against intense artificial radiation.

Prices

Prices are shown in euros and include the applicable VAT.

Where a struck-through price appears next to the selling price, the struck-through price is the product's previous reference price and the other is the price at which it is being sold at that time.

Shipping costs, where applicable, are shown before you confirm the order. Shipping to mainland Spain is free; shipping to other destinations, when available, depends on the country and is shown during checkout.

We reserve the right to change prices, but the price applicable to your purchase is always the one shown at the time you confirmed the order.

How to place an order

1. Choose the product and the colour, and add it to your basket. 2. Enter your shipping and billing details. 3. Choose your payment method and confirm. 4. You receive a confirmation email with the details of your order.

The contract is concluded when we send you the order confirmation. If we detect an obvious material error in the price or an order showing signs of fraud, we may decline it, informing you and refunding any amount charged.

Payment methods

  • Credit or debit card, through a secure payment gateway. We do not store your full card details.
  • Bizum, from your bank's app, on the same secure payment page.
  • Bank transfer. The order is reserved and prepared once we confirm receipt of the payment. If we do not receive the payment within 7 calendar days, the order is cancelled.

If at any time we were to apply a surcharge for using a particular payment method, we would tell you so expressly before you confirm the purchase, and it would never exceed the cost that payment method represents for us.

Availability and delivery

We prepare orders on working days. Delivery times and shipping areas are set out on the shipping page.

If a product were to become unavailable after we have accepted your order, we will let you know and you may choose between waiting or cancelling the purchase with a full refund.

Delivery is deemed to have taken place when you receive the product at the address provided. Check the parcel when you receive it and, if it arrives damaged, report this to the carrier and let us know.

Right of withdrawal

You have 14 calendar days to withdraw from the purchase without giving any reason. The procedure is explained on the returns page, which forms part of these terms and conditions.

Legal guarantee

The products come with the guarantee of conformity provided for by law: three years from delivery for goods purchased on or after 1 January 2022.

If the product is not in conformity, you are entitled to have it brought into conformity free of charge by repair or replacement and, where appropriate, to a price reduction or termination of the contract. Write to us at info@polenegafas.com describing the problem and attaching photographs and your order number.

The guarantee does not cover normal wear and tear from use, damage caused by knocks, drops or improper use, or scratches caused by incorrect cleaning of the lenses.

Invoicing

You will receive proof of purchase by email. All orders come with a full invoice, issued with the tax ID and billing details you provide when placing the order.

Complaints and dispute resolution

You may send any complaint to info@polenegafas.com or by phone on 614 270 936. We will reply as soon as possible.

As a consumer, you may also contact the consumer affairs bodies of your autonomous community or the consumer arbitration boards (juntas arbitrales de consumo).

KLARICK LENS S.L. is not currently a member of the Consumer Arbitration System (Sistema Arbitral de Consumo) or of any other alternative dispute resolution body. This does not limit your rights in any way: you may still contact the consumer affairs bodies or the courts.

Applicable law

These terms and conditions are governed by Spanish law, in particular by Royal Legislative Decree 1/2007 approving the consolidated text of the General Law for the Defence of Consumers and Users (Real Decreto Legislativo 1/2007, texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios).

Last updated: 9 October 2026.